Welcome to Envoise Jewellery!
We are committed to providing a smooth and efficient shipping experience. Below you’ll find a clear overview of our processing times, delivery times, and total shipping time.
Processing Time
Our team carefully prepares each order before shipment.
- Processing time: 1–3 business days
This includes order verification, quality checks, and packaging
Please note that your order will only ship once processing is complete.
Delivery Time
After your order has been processed and handed over to the carrier:
- Normal delivery time: 6–10 business days
- Delivery time may vary depending on location, demand, and carrier delays
You will receive a tracking number by email once your package has been shipped.
Total Shipping Time
Processing time + delivery time combined equals:
- Total shipping time: 8–12 business days
Returns and Exchanges
Not satisfied with your purchase?
We offer a 30-day return policy, no questions asked.
Items must be returned in original condition and packaging.
Delivery Issues
If your package is lost, delayed, or damaged, contact us immediately at info@envoise.com so we can assist you.
Address Accuracy
Ensure your shipping address is complete and correct before placing your order.
We cannot be held responsible for delays caused by incorrect addresses.
Contact Us
For any shipping questions:
Email: info@envoise.com
Website: envoise.com
Thank you for shopping with Envoise Jewellery — we strive to deliver your order quickly, safely, and with care.
