SHIPPING POLICY

Welcome to Envoise Jewellery!

We are committed to providing a smooth and efficient shipping experience. Below you’ll find a clear overview of our processing times, delivery times, and total shipping time.

The following times apply worldwide.

Processing Time

Our team carefully prepares each order before shipment.

• Processing time: 1–3 business days
  

This includes order verification, quality checks, and packaging

Please note that your order will only ship once processing is complete.

Delivery Time

After your order has been processed and handed over to the carrier:

• Normal delivery time: 6–10 business days
  
• Delivery time may vary depending on location, demand, and carrier delays
• Orders ship from our international fulfillment center
  

You will receive a tracking number by email once your package has been shipped.

Total Shipping Time

Processing time + delivery time combined equals:

• Total shipping time: 8–12 business days
  

Returns and Exchanges

Not satisfied with your purchase?

We offer a 30-day return policy, no questions asked.

Items must be returned in original condition and packaging.

Delivery Issues

If your package is lost, delayed, or damaged, contact us immediately at info@envoise.com so we can assist you.

Address Accuracy

Ensure your shipping address is complete and correct before placing your order.

We cannot be held responsible for delays caused by incorrect addresses.

Contact Us

For any shipping questions:

Email: info@envoise.com

Website: envoise.com

Thank you for shopping with Envoise Jewellery — we strive to deliver your order quickly, safely, and with care.