Valora Lock Initial Necklace

Most items are one-size or adjustable. If sizes are available, they’re shown on the product page with a size guide.

6–12 days from the moment the order goes into transit.

Orders may be held at customs, which can delay shipment.

Yes, Every order includes a tracking number which will be provided via email or text once your order is fulfilled.

We ship worldwide.

Absolutely! Our jewellery is crafted to be worn 24/7.

With durable, water-resistant materials and no risk of fading or discolouration, you can enjoy your pieces day and night—whether you're working, relaxing, or on the go. They’re also hypoallergenic, making them safe for even the most sensitive skin.

Yes, our jewellery pieces are designed to resist dirt, stay looking their best, and are 100% waterproof! Whether you're showering, working out, or enjoying a swim, they’re built to withstand it all.

Crafted from the highest quality stainless steel and coated with gold or silver using the advanced PVD (Physical Vapor Deposition) technique, they feature a thick, durable, and eco-friendly layer that ensures your jewellery stays beautiful for longer. This innovative process enhances the longevity of each piece, providing a finish that resists tarnishing and discolouration over time.

They are also hypoallergenic and designed for everyday wear, making them a perfect choice for any lifestyle. A quick wipe with a soft cloth is all it takes to keep them sparkling like new— always ready for any adventure!

We provide a lifetime color guarantee! We are confident that our jewellery will retain its color indefinitely. Should your jewellery lose its golden hue, please contact us by email and we will replace it with a brand new item, no questions asked.

If you can’t find the answer here, check our full FAQ page or contact our customer service team through info@envoise.com – they’re happy to help!